Visits to Kymsote locations

In order to minimise the risk of infection and to protect at-risk groups, certain exceptional arrangements apply to visits to units.

Please read these instructions before hospital visits. The instructions must be followed in all hospitals and Birth clinics in Kymenlaakso.

General instructions during visits:

Patients, such as an elderly person or a child, who need a support person may be accompanied by one escort. Escorts are obliged to wear face masks in the hospitals.

Visits to Kymsote units are prohibited if the person has any symptoms of infectious disease (e.g. cough, sore throat, fever, shortness of breath, muscle pain and/or headache) or has been exposed to coronavirus.

Everyone must practise good hand hygiene. Hand sanitizer must be used.

Safety distances between persons should be observed in the hospital, including when visiting patients in the wards.

Check the unit-specific exceptional situations before coming to the locations.

Hospital visitors are obliged to wear face masks throughout the visit. This obligation applies above all to those escorting patients and to visitors. The obligation applies to persons over the age of 12. The mask must be put on at the hospital door. Most importantly, everyone must have their own mask.

Visits in Kymsote hospitals

When visiting Kymenlaakso Central Hospital, Ratamokeskus, Hamina Hospital or Karhula Hospital, follow these instructions:

  • A maximum of one person can come at a time, or 2 if the visitor needs an escort.
  • The maximum duration of the visit is 15 minutes, however it can be longer if it is beneficial for the patient’s well-being.
  • As a general rule, the visit must take place between 1pm and 6pm. Otherwise, visits must be agreed separately with the department’s staff.
  • The visitor must be healthy, wear a surgical mouth-nose guard throughout the visit, maintain a safe distance to others, follow good hand hygiene and other instructions given by staff.
  • Even a slight symptom of an infectious disease is an obstacle to a visit.

Visits to Kymenlaakso Psychiatric Hospital, the palliative care units Villa Apila and Villa Meri or the children’s ward are allowed. Support persons may also visit the birth clinic. However, general visiting rules shoul be obtained.

Visits by close relatives of dying and critically ill patients are also allowed in a manner agreed upon with the staff of the care unit in question.

Births and maternity clinics

If you are coming to a maternity clinic, gynecological outpatient clinic or maternity clinic and have symptoms indicative of COVID-19, please contact us in advance for further instructions.

Kymenlaakso Central Hospital, Kotka

Maternity outpatient clinic, tel. 020 633 6014

Gynaecological outpatient clinic, tel. 020 633 6010

Maternity reception, tel. 020 633 6000

Ward 8, tel. 020 633 6024

Ratamokeskus, Kouvola

Gynaecological outpatient clinic, tel. 05 220 2314

Maternity clinic, tel. 05 220 2316

Instructions for patients and support persons

  • Patients and support persons must wear a face mask throughout the hospital visit, when moving around in the facilities when other patients or staff are present.
  • Moving around inside the hospital should be minimised. However, if, for example, the mother and father are in the delivery room or are together in the patient room of the delivery ward, face masks do not need to be used.
  • The expectant mother does not need to wear a mask during childbirth if she is asymptomatic.
  • The support person may be present at screening ultrasound examinations (early pregnancy and middle-stage pregnancy), during the childbirth and postpartum care in the delivery ward.
  • Childbirth coaching is arranged remotely at least until further notice.
  • If necessary, a doula can be present during the childbitrh.
  • No visitors other than the support person, the newborn’s siblings or doula are allowed. Visiting times are 8-20.