How to get treatment

Anyone with symptoms that could indicate coronavirus infection (fatigue, headache, runny nose, cough, fever, abdominal pain, vomiting or diarrhoea) should make an appointment for a coronavirus test.

If you suspect a coronavirus infection, first carry out a coronavirus symptom assessment via the Omaolo.fi service or the Coronabot service. If you can’t use the online services, contact the National Medical Helpline, tel. 116 117.

Symptoms that could indicate coronavirus infection.
Symptoms that could indicate coronavirus infection.

The Omaolo.fi service and the Coronabot service can be used by those with access to strong authentication (bank ID, mobile certificate). A symptom assessment can be carried out on behalf of a child, for example.

  • Omaolo.fi service can be used on behalf a child under 15 years old. You can also book an appointment to the Infectious Diseases Clinic.
  • Coronabot service can be used on behalf a child under 16 years old.

Samples are taken in Kotka, Hamina and Kouvola. Samples from those covered by homecare services will be taken at the person’s home. Samples from residents of housing and care services will be taken in their home or place of care.


When should I seek help?

If you have symptoms of coronavirus infection, always carry out a symptom assessment through the Omaolo.fi service or the Coronabot service first.

If your situation is not urgent but you still need medical attention, call your own health centre.

In urgent matters, contact the healthcare services by calling the medical helpline, tel. 116 117, or by calling the emergency number 112 in case of a serious emergency.

Serious symptoms of infection include:

  • Deterioration of a person’s general state
  • Breathing difficulty
  • Confused state
  • Paleness and blueness of the lips or face
  • Shortness of breath
  • Continual chest pain or the feeling of a weight on the chest
  • Deterioration in mobility

Persons at risk should be more ready to contact a healthcare centre or doctor.

Treatment locations

Patients who have various symptoms of infection but do not experience shortness of breath or other severe symptoms are treated at reception points for infections. Patients experiencing shortness of breath or other severe symptoms are referred to the accident and emergency unit.

You do not need to know whether your symptoms require treatment at a health centre, a special reception point for infections or an accident and emergency unit. You will receive information about the place of treatment when reserving a time. See the locations of the entrances in the maps below.

South Kymenlaakso

The Kymenlaakso Central Hospital Infectious Diseases Clinic is located in the former accident and emergency unit facilities. Access to the reception point is via the stairs adjacent to the former ambulance ramp.

Emergency Clinic for Infectious Diseases is located in the new hospital facilities of Kymenlaakso Central Hospital.

Entrances to Kymenlaakso Central Hospital.

North Kymenlaakso

Access to the Infectious Diseases Clinic at Marjoniemi health centre is via the door to the former accident and emergency unit facilities.

Entrances to Marjoniemi health centre.